Terms and Conditions  

1 ) Appointments

  • Individual appointments generally last for 1 hour. If a client is late for an appointment, it may have to be cut short

  • Group workshops generally last 2 hours, but can vary, depending on the activity.

  • Exact location of appointment will be given when booking is made, as it is a private practice/ home business.

  • I am also happy to do outreach home visits and outreach group work, generally within 30km range from the studio.

2) Fees

  • The initial introduction is free of charge and lasts 20-30mins.

  • Fees for individual appointments and group workshops are subject to annual review.

  • Fees for workshops & appointments may vary, depending on duration, art materials need, and numbers of people.

  • Fees will be posted on the website for specific workshops/ events.

3) Methods of payment

  • Online payments- preferably via the website, especially group bookings. Alternatively paying directly into the business bank account is fine.

  • Payments for groups need to be made while booking in advance.

  • Payments for individual sessions can be made in advance or after the session, when an invoice is usually sent via email, then payment is made directly into the business bank account.  

4) Registration and Cancellation Policy

  • For individual sessions please note that once you have booked an appointment with me it means that I have reserved time in our schedule exclusively for you. You have up to 24 hours prior to the time, to receive a full refund. After this no refund is given, because I cannot fill this space at this late notice.

  • For groups: registration is required before attending a workshop as the groups are small, and there is preparation to be done. You have 48 hours prior to the workshop to cancel and receive a refund. Otherwise no refund

  • However, if circumstances are beyond your control, do not hesitate to get in touch and all due discretion shall be afforded. You can cancel or reschedule an appointment by emailing us at truenaturearttherapy@gmail.com, texting or calling 0412 402 979.· 

  • If you wish to end ongoing art therapy sessions, please contact me in person.

Therapy Contract

1.    See Terms and Conditions for information on fees, cancellation policy, and appointments .

2.    Please arrive on time as there may be another client after your allotted time.

3.    Individual appointments generally last for 1 hour. An extension of this will be at the discretion of the

art therapist with the clients’ needs as the main focus.

4.    I confirm that I shall provide a safe and secure environment at all times.

5.    I shall respect client confidentiality at all times. As a disclaimer to this, there will be an exception if I

believe that the client may potentially harm themselves or others.

6.    The therapy is to be client-led, giving the client choice and a voice throughout the art therapy

process. I shall be clear with the client about the nature and focus of the therapy at all times. The

client will be treated with unconditional positive regard at all times.

7. I request that the client be free from drugs and alcohol during their appointment, and that they treat

the therapist with respect and approach the therapy with sincerity.  

8.    I request the client to provide contact details, and those of their GP and next of kin, and confirmation

that I may contact them if I feel it appropriate.

9. I  confirm that I undergo regular professional supervision, to maintain my professionalism.